Theory online - How to contact us

The interactive website that partners The Car and Motorcycle Theory Test book

Buy a Copy Now Car Learners Marking Sheets Your road to a full licence Getting Started Before you go out on the road Starting to Drive The Car Theory Test Applying for the Theory Test Sitting the Theory Test Sitting the Hazard Perception Section of the Theory Test Are Your Ready for the Practical Driving Test Applying for the Practical Driving Test The Day of the Driving Test Car Drivers Show me Tell Me Questions and Answers Show Me questions for Car Drivers Tell Me questions for Car Drivers Now You're on the Road Motorcycle Learners Your road to a full Motorcycle licence Getting Started Before you go out on the road Compulsory Basic Training The Theory Test Applying for the theory test Sitting the Theory Test Sitting the Hazard Perception Section of the Theory Test Training for your practical motorcycle test Applying for the Practical Motorcycle Test The Day of the Motorcycle Test FAQs FAQS for Learner Car Drivers FAQs for Learner Motorcyclists Hazard Perception Forms and Downloads Information Licences INF28 - Driving a Minibus INF29 - Minimum Test Vehicles INF30 - Requirements for Towing Trailers in Great Britian INF32 - Wheelclamping and removal of vehicles without tax INF34 - Exemption from Vehicle Excise Duty for Historic Vehicles INF38 - Driving in Great Britain (GB) as a visitor or a new resident Licences from Jersey, Guernsey and the Isle of Man INF46 - Registration Numbers and You INF55 - SORN Statutory Off Road Notification - A guide for motor traders INF94 - Customer service guide for drivers with Medical Conditions INF95 - A general guide to Driving Licences

How to contact us

By post

You can contact us at:

Drivers Medical GroupDVLASwanseaSA99 1TU.

By phone

Phone: 0870 600 0301 between 8am and 5.30pm Monday to Friday, and between 8am and 1pm on Saturdays.

If you have hearing or speech difficulties, contact us by textphone on 01792 766366. This number will not respond to an ordinary phone.

By fax or e-mail

Fax: Swansea 0845 8500095

E-mail: eftd@dvla.gsi.gov.uk

Please quote your medical case number, driver number or full name and date of birth. We need this information to help us deal with you.

If you are following up a letter you have received from us, please phone the number on the letter, or write to the person named on the letter, quoting our reference.

If you are not happy with the service you have received, you should first contact the person you have been dealing with.

If you need more information on our complaints procedures, you can get a leaflet (‘If things go wrong’, INS121) from us.